2013 GMA Consumer Complaints Management Webinar

2013 GMA Consumer Complaints Management Webinar

Wednesday, December 11th
1:00 - 4:00 PM (EST)

The GMA Consumer Complaint Management Webinar is designed to educate attendees on a wide range of industry issues and changes related to handling consumer complaints.  This Webinar is geared towards customer service representatives, claims handlers, and anyone who deals with consumer complaints for companies in the food, beverage and consumer products industry.

Topics will include:

  • Crisis managment
  • Consumer awareness of products labels
  • Claimant compensation without physical injury or medical bills

For program information please contact Tamika McGhee at 202.637.8067 or tmcghee@gmaonline.org