Cancellation and Refund Policy:
The deadline for refunds, less a $15 processing fee, is 7 business days prior to the webinar, . No refunds will be made after this date. We do, however, encourage substitutions if you are unable to attend. GMA reserves the right to cancel the event prior to the event. In the event that GMA cancels an event for any reason, you will receive a refund for 100% of the contracted paid registration fee.
Unable to Connect Policy
Webinar participants are encouraged to login and connect to the webinar at least 10 minutes prior to the scheduled start time. If this is your first time participating in a GMA webinar, we encourage you to initiate connection at least 20 minutes prior to the webinar to ensure that connectivity issues, if any, are resolved prior to the start of the webinar. If you experience difficulties and are unable to connect, please contact GMA at firstname.lastname@example.org immediately for assistance. If GMA is unable to resolve the connectivity issues (within 15 minutes after the scheduled webinar start time) and you are unable to participate in the webinar as a result, GMA will issue a choice of refund or recorded copy of the webinar. If you do not notify GMA of your connectivity problems prior to the start of the webinar, a refund will not be issued.
Frequently Asked Questions
How do I register for this workshop?
All registration activity takes place online. Please click "Register Now"
When I click "Register Now" it asks me for a username and password but I don't have one.
Even if you don't know your username/password, you may already be in our database. Please use our Obtain Password form to find out. If you are not in our database, you will be prompted to create a profile at that point.
I think my company is a GMA Member. How can I be sure?
If you are uncertain about your membership status, please contact one of our membership associates at (202) 539-5900.
Can I pay my registration fees by check?
Yes, however your registration is not confirmed until payment has been received. Please make checks payable to GMA and indicate the workshop title. Your registration must be confirmed prior to workshop attendance.
I abandoned my registration before submitting payment. Do I have to register again?
No. You can revisit the event site and select "My Meetings." Log in and select "View/Edit Registration" for the desired meeting to view further options.
Executive Assistant, Policy and Strategic Planning