Consumer Complaints Conference 2013

The following list shows all reviewed and paid attendees as of 11/17/2017.


Attendee Name Title  Company
Ms. Nadia Abdo Customer Service & Operations Manager Mars, Incorporated
Ms. Jacqueline J. Baca President El Encanto Inc.
Mr Mandeep Basi Consumer Affairs Analyst Ghirardelli Chocolate Company
Mr. Josh Berrington Marketing Manager California Natural Products
Mr. John Bliden Quality Assurance Manager Starbucks Coffee Company
Ms. Dominique Bolden Consumer Relations Training Associate Manager The Kraft Heinz Company
Mr. Joe Buechel Technical Director
Ms. Kim Cassese Senior Supervisor PepsiCo, Inc.
Ms. Abigail Cendana Consumer Affairs Manager Chicken of the Sea International
Ms. Jessica Cook Supervisor, General Liability, Risk Services The Cheesecake Factory, Inc.
Ms. Vanessa D'Cruz Quality Assurance Manager Ghirardelli Chocolate Company
Ms. Melissa Dorval Manager, Consumer Affairs Pharmavite LLC
Ms. Ashleigh Eastman Certifications & Consumer Response Manager Lundberg Family Farms
Ms. Margaret Eccleston Quality Assurance Manager Pacific Coast Producers
Mr Michael Edgeworth Quality Assurance Paramount Farms, Inc.
Ms. Barb Edwards Consumer Relations Faribault Foods, Inc.
Ms. Thea Eubanks Director of Food Safety & Quality Systems organicgirl produce, LLC
Mr. Robert Fay Consumer Service Supervisor Clif Bar & Company
Mr. Brian Flood Director of Quality Assurance & Technology Pacific Coast Producers
Jessica Forshee Ph.D. Recall Staff Officer U.S. Department of Agriculture
Ms. Dana Forthman Consumer Relations CSR Frito-Lay, Inc.
Ms. Leslie Frankenberg Global Quality Assurance Specialist Starbucks Coffee Company
Ms. Monica Fuentes Program Manager TelerX Marketing, Inc.
Ms. Sarah Gee Manager, Consumer Services Kikkoman Foods, Inc.
Mr. Steve Genzoli Vice President, Quality Assurance/Research & Development Ghirardelli Chocolate Company
Mr. Spencer M. Geren II Vice President of Sales, Advanced Analytics
Ms. Linda F. Gilchrist Consumer Complaints Coordinator, SFCB U.S. Food and Drug Administration
Ms. LeeAnne Gilman Consumer Affairs Specialist Frito-Lay, Inc.
Ms. Myra Golden Author, Speaker Myra Golden Seminars
Ms. Hollie Gonzales Retail Recall Strategist Stericycle ExpertRECALL
Mr. John Goodman Vice Chairman Customer Care Measurement & Consulting LLC
Mr. Ryan Gooley Recall Consultant Stericycle ExpertSOLUTIONS
Ms. Suzan F. Graves Senior Analyst The Kraft Heinz Company
Ms. Connie Green Senior Consumer Representative Post Holdings, LLC
Ms. Leslie Grever Vice President, Client Services Sedgwick Claims Management Services, Inc.
Mrs. Jessica Gutsue Sr. Consumer Specialist Kellogg Company
Ms. Julie Harmon Consumer Relations Manager Wm Bolthouse Farms
Mr. Mikael Hatch Consumer Loyalty Representative
Ms. Ann P. Havelka Esq. Partner, Pharmaceutical and Medical Device Group Shook, Hardy & Bacon LLP
Ms. Judy Heckard Consumer Claims Adjuster The Hershey Company
Ms. Michelle Herd General Liability Coordinator The Cheesecake Factory, Inc.
Ms. Nikki High Customer Relations Communications Manager Trader Joe's Company
Mr. Hiroki Hiura Sr. Director of QA & Regulatory Compliance Paramount Farms, Inc.
Ms. Leeanne Hudson Senior Director of Quality Kerry Ingredients & Flavours
Melanie Hunt Packaging Materials Manager Musco Family Olive Co.
Ms. Connie Hunter Consumer Representative Specialist Domino Foods, Inc.
Ms. Sabrina Jackson Team Manager Coca-Cola Refreshments
Ms. Kay Judson Product Support Manager Meijer, Inc.
Mr. William Karim Attorney Keurig Green Mountain
Ms. Natalie Kavanagh Manager, Consumer Claims Unilever
Ms. Julie Kenkel Corporate Compliance Coordinator Pacific Coast Producers
Ms. Victoria Kennedy Manager, Consumer Claims & Escalations PepsiCo, Inc.
Mr. Ron Kingsley Project Manager, Sales and Implementations Lynk Software, Inc.
Ms. Jennifer Kluge Manager, Consumer Affairs DanoneWave
Ms. Toni Laban Retail Quality Manager Kerry Ingredients & Flavours
Ms. Suzanne Ladiao Consumer Advocate Assistant Blue Diamond Growers
Ms. Jennifer Lehman Consumer Affairs Administrator Western Family Foods, Inc.
Ms. Teresa Lenz Consumer Affairs Manager Foster Poultry Farms
Ms. Peggy Lundquist Director, Consumer Affairs DanoneWave
Mr. John MacDaniel Senior Director, Voice of the Customer TelerX Marketing, Inc.
Mr. Jay T. Mayr Vice President of Food Safety and Quality Reser's Fine Foods
Ms. Janet McCord Consumer Relations Specialist Morgan Foods, Inc.
Ms. Connie McGinty Director, Consumer Relations Boulder Brands, Inc.
Ms. Susana McKenzie Customer Service Manager Frito-Lay, Inc.
Mr. Anthony Melo Quality IS Manager Foster Poultry Farms
Mrs. Nancy Moland Manager The Hartz Mountain Corporation
Ms. Vivian Garcia Montalvo Senior Claims Supervisor and Product Analyst H-E-B Grocery Company
Ms Kate Moreland Regulatory Compliance and Ingredients Morgan Foods, Inc.
Mr. Patrick Nicholson Vice President, Business Development Alta Resources
Ms. Michelle O'Neill Business Development Manager C3 Touch Solutions, Inc.
Ms. Carrie Pacheco Regulatory Supervisor Zentis North America
Mr. Rhett Parsons Senior Industry Consultant, Food and Beverage Astute Solutions
Ms. Tammy Perez Consumer Relations Senior CSR Frito-Lay, Inc.
Ms. Lisa Phares Consumer Relations organicgirl produce, LLC
Ms. Michelle Pike Associate Director, Global Business Controls Mead Johnson Nutrition Company
Ms. Dana J. Purifoy Director, Customer Care Kerry Ingredients & Flavours
Ms. Jamie A. Robinson Esq. Partner Nixon Peabody
Mrs. Katie Robinson Analyst, Consumer Claims Campbell Soup Company
Mr. Robert A. Rocco Consumer Service Manager Lindt & Sprüngli (USA) Inc.
Ms. Debbie Rocha Customer Service Coordinator Hilmar Cheese Company
Ms. Kathi Rosafort Consumer Relations Supervisor PepsiCo, Inc.
Mr. Ryan Schwaner Director, Quality Assurance and Food Safety Niagara Bottling, LLC
Ms. Gina Schwarz Sr. Project Leader Consumer Affairs Conagra Brands, Inc.
Mr. Steve Seidl Managing Director, Customer Care Operations Alta Resources
Ms. Kristin Sexton Human Resources Del Sol Food Company, Inc.
Ms. Marie Shubin Director, Global Consumer Relations E. & J. Gallo Winery
Ms. Kathi Shull Consumer Complaint Manager Pacific Coast Producers
Ms. Carin Simmons Marketing Manager Del Sol Food Company, Inc.
Ms. Donna Skidmore Director, Consumer Services Dole Packaged Foods Company
Ms. Stefany Soesanto Quality Assurance Analyst Paramount Farms, Inc.
Ms. Deborah Sommers Consumer Advocacy Manager Blue Diamond Growers
Ms. Heather M. Stammler Manager, Customer Experience Rich Products Corporation
Ms. Marchell Stefan Director of Sales Wilke Global
Ms. Erica Steinlein Quality Assurance Director Trader Joe's Company
Ms. Elizabeth Tanis Manager, Consumer Affairs Tyson Foods, Inc.
Ms. Susan Testoni Account Director TelerX Marketing, Inc.
Mr. Richard Ticknor Vice President of Marketing Communications Sugar Foods Corporation
Ms Loretta Wagner Recall Coordinator Publix Super Markets, Inc.
Ms. Karrie Weis Manager Consumer Affairs Conagra Brands, Inc.
Ms. Carman White Consumer and Product Support Representative Ocean Beauty Seafoods, Inc.
Ms. Gina Ybanez Senior Director, Quality Assurance Bumble Bee Foods, LLC