Efficient and Effective Product Recall Management (June 2015)

Efficient and Effective Product Recall Management


Glenn Black, Ph.D.:

Glenn Black is Director of Science Operations (Food Protection) at GMA.  His current responsibilities include oversight of research and member services related to food processing and microbiological safety. He also provides oversight and leadership for GMA’s Better Process Control Schools and thermal processing of foods workshops and instruction. Glenn has a strong background in thermal process engineering and microbiology with extensive experience at a senior level with industry, government and academia. He is recognized as a food process authority and a leader in food processing science.

Prior to coming to GMA, Glenn served in various positions within the food and beverage industry, including research engineer, research & development, at the Slim Fast Foods Company, a division of Unilever. As a research engineer, Glenn oversaw the pilot plant operations and monitored thermal processes and filings.

Glenn has published numerous articles in recognized peer-reviewed scientific journals addressing microbial modeling and inactivation. He is a member of the International Association for Food Protection, Institute of Food Technologist, and the Institute for Thermal Process Specialists.

He received a B.S. and M.S. in agricultural engineering from Clemson University and a Ph.D. in food science and technology from the University of Tennessee.


Amy Fanale: 

Amy Fanale is the Director, Product Management at GS1 US, a not-for-profit standards organization. She is responsible for both the Rapid Recall ExpressTM and Data Driver® solutions. She has a diverse background encompassing marketing, supply chain, technology, management consulting, strategic planning, business process design, technology, and software implementation and training.

Prior to product management, Amy directed the marketing efforts at GS1 US and 1SYNC (formerly Transora and UCCnet) to deliver the company’s vision to the marketplace and customer community.

While at 1SYNC (formerly Transora), Amy also held a leadership role in the Collaborative Planning Forecasting and Replenishment (CPFR) service where she worked with manufacturers and their direct materials suppliers to gain supply chain efficiencies through collaborative business practices.

Amy holds a B.S.B.A. in the fields of both marketing and transportation & logistics from The Ohio State University.


Patty Stockton, CSCP, CPIM:

Patty Stockton is the Senior Director of Industry Affairs for the Grocery Manufacturers Association (GMA). She directs and manages GMA’s industry affairs initiatives and projects within the supply chain management and technology, sales, and industry performance practice areas. She has primary responsibility for fostering growth and value chain efficiency through greater collaboration among retailers, manufacturers, and suppliers. Patty also has primary responsibility for driving manufacturer adoption of the Rapid Recall ExpressTM notification form among GMA members and nonmembers.

Patty joined GMA with 20 years of global experience in industries such as Apparel, Wine, and Cosmetics.  Her extensive knowledge in the supply chain was gained while at NIKE World Headquarters most recently as Product Flow Director in Emerging Markets.  Patty’s expertise includes leading teams in areas of Demand Planning, Inventory Management, and Merchandise Planning. Her background includes implementing process improvements and lean thinking.  In addition, Patty was the Subject Matter Expert in Purchasing for several successful SAP implementations.  Prior to joining GMA, Patty served as President on the Board of Directors for the APICS DC Metro Chapter which is a non-profit supply chain certification program. 

Patty holds a B.S. degree in Marketing Management from Oregon State University.  In addition, she holds two APICS certifications:  CSCP (Certified Supply Chain Professional) and CPIM (Certified Professional in Inventory Management).


Daniel Triot:

Daniel Triot is currently the Trading Partner Alliance Senior Director. The TPA is a joint industry affairs-industry relationship group comprised of members of GMA’s industry Affairs Council and FMI’s Industry Relation Council who develops a shared retailer-manufacturer agenda  on supply chain efficiency issues, the application of information technology and the adoption of environmentally-friendly business practices. Daniel’s role is to further solidify the TPA joint approach to common retailer-manufacturer issues.

Prior to joining the TPA Daniel Triot was President of DHT Consulting LLC, a strategic advising firm that envisions break-through solutions.  Daniel is a senior executive with 30+ years of multi-functional and global experience with Arc International, The Gillette Company and Procter & Gamble.  His areas of expertise include transatlantic business development, strategic planning, global multi-functional process improvements, merger & acquisition integration and reverse logistics.

At P&G, Daniel was, most recently, the corporate customer logistics programs owner.  He led the multi GBU Direct Store Delivery program to ensure display compliance and improve in-stock merchandising. He also managed the corporate unsaleables program and product recalls for which he redesigned the process and streamlined customer notifications through Rapid Recall Exchange.  He played a pivotal role on GS1 Global Recall Standards working group.

During his 24 years tenure at P&G/Gillette, Daniel held positions of increased responsibilities in business development, market strategy and planning, as well as operations management for major brands in personal health, grooming, batteries, household needs and stationery products.

Prior to joining Gillette, Daniel was national sales manager at Arc International where he successfully opened entry of its glass and housewares special markets division into the US.

Daniel holds an advance degree in Business Administration from Ecole Superieure de Commerce in France.


Mark Vare: 

Mark Vare joined Inmar to lead the recall solution in 2011. He is a certified regulatory affairs professional (RAC) and a licensed pharmacist in the state of Indiana. When engaging with client organizations, Mark draws upon 10 years of business ownership and professional consulting experience and 20 years of success in crisis management.

Mark’s recall experience goes back to 1996 where he spent 10 years with Stericycle and held positions as Director of Regulatory Affairs and Director of Market Development. In 2006, Mark started his own marketing and regulatory consulting firm. During his tenure, Mark has assisted in the development of recall plans and implementation of over 5,000 recall and withdrawal events.

At Inmar, Mark applies his expertise to assist organizations in preparing for and executing market action events.