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SHOPPING TRIP MISSIONS: A NEW AVENUE TO GROWTH
EXECUTIVE OVERVIEW
OCTOBER 2006
IRI's Times & Trends highlights new developments and critical
events across all major CPG categories and channels, providing powerful
benchmarking data to help guide your strategic decisions. This issue
examines how consumer shopping trip missions impact store and product
selection, and explores opportunities for CPG manufacturers and
retailers.
This free summary is also accessible via the GMA Web site at
http://www.gmabrands.com/publications/gmairi.cfm
INTRODUCTION
Over the past decade, the CPG industry has evolved from mass marketing to
targeted marketing. We see grocery formats specifically targeting
upper-income or budget-conscious or niche segments.
CPG products have reached a new level of specialization, with foods and
beverages tailored to specific health ailments, for instance.
While these strategies have met with success for many CPG marketers,
there is a growing realization that current segmentation schemes and
targeted marketing practices will not be enough to drive sustained
growth and competitive advantage in the long term.
Marketers are recognizing the need to take consumer understanding one
step further -- not only looking at consumer segments and micro-markets
but further dividing their shopping behavior into “trip missions.”
IRI’s extensive research into trip missions has revealed that trip
missions have a dramatic impact on where consumers shop and what they
buy. Insights from this research empower CPG manufacturers and retailers
to create the assortment, placement and promotion plans that drive
growth through increased share of specific trip missions and/or basket
growth within a trip type.
KEY FINDINGS
Consumer
“trip missions” heavily influence shopping behavior. Consumers’ trip
missions -- the primary objectives behind their shopping trips --
heavily influence where they shop, the path they take through the store,
price and promotional sensitivity and what they buy; CPG marketers are
increasingly employing trip mission-based growth strategies.
Shopping trips fall into four primary mission types. While more
than thirty shopping trip types were identified, these types represent
four primary consumer trip missions, as outlined below. CPG
manufacturers and retailers have an opportunity to drive growth through
store layout, merchandising and marketing strategies that align with
both core trip types for their brands/stores as well as under-developed
trip types offering high potential.
Trip mix varies significantly by channel, retailer and stores.
While the grocery channel dominates routine fill-in and pantry stocking
trips, competing channels have a strong foothold in non-routine trips,
including special purpose and quick trips. However, trip mix – the
proportion of total shopping trips by trip type – varies by retailers
within a channel and even by store within a retailer, as store location
and consumer composition influence preferred trip types.
Given their high frequency, quick trips will increasingly be targeted
for growth. “Quick trips” comprise only 21 percent of dollar sales
but half of all shopping trips; with total shopping trips declining, CPG
retailers and manufacturers will develop strategies to capture a higher
share of quick trips and will look for opportunities to increase quick
trip basket size.
Consumer trip missions reveal high-potential (and often
unconventional) product placement opportunities. An analysis of
products commonly purchased across different consumer trip missions
(i.e., pantry stocking, fill-in, special purpose and quick trips)
reveals unique product combinations and shopping paths that provide
guidelines for optimal product placement. Many of these product
combinations are non-intuitive (e.g., cleaning supplies and snacks on
“disaster recovery” quick trips) and point to new product adjacencies
and secondary display locations likely to deliver growth.
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Source: IRI's Times & Trends
Reports Information Resources, Inc. (IRI) is the world’s leading
provider of enterprise market information solutions and services to the
consumer packaged goods (CPG), retail, and healthcare industries.
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