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RETAIL HEALTHCARE MARKETING: NEW GROWTH OPPORTUNITIES ACROSS THE STORE
EXECUTIVE OVERVIEW
APRIL 2007
IRI's Times & Trends highlights new developments and critical
events across all major CPG categories and channels, providing powerful
benchmarking data to help guide your strategic decisions. This issue
provides a detailed overview of retail healthcare marketing programs and
the strong, largely untapped growth opportunities that these initiatives
represent for OTC and food and beverage brands with health benefits.
This free summary is also accessible via the GMA/FPA Web site at
http://www.gmabrands.com/publications/gmairi.cfm
INTRODUCTION
Medicare Part D outreach. Discounted generic drugs. In-store health
clinics. Retailers are increasingly investing in healthcare-based
initiatives to drive store traffic, enhance customer loyalty and
increase sales.
And, for good reason. Pharmacy sales are outpacing consumer packaged
goods sales by a 3-to-1 ratio. Health and wellness has become a powerful
driver of consumer purchase and shopping behavior, and winning in this
space could well determine winners overall.
Yet, despite major strides in developing healthcare marketing strategies
that work (and they are working to drive share pharmacy shifts, as
detailed throughout this report), few retailers and manufacturers are
fully leveraging these initiatives to drive growth across the store.
This issue of Times & Trends explores current retail marketing practices
and opportunities to extend these initiatives to drive brand, category
and total store growth.
KEY FINDINGS
Healthcare marketing offers
a strong platform for growth across the store. Retailers are
investing in healthcare marketing to capture a greater share of growing
pharmacy sales; these programs offer a strong platform for driving total
store growth that is not yet widely leveraged. Cross-marketing and
merchandising opportunities abound for health-oriented food and
beverages and over-the-counter medications within pharmacy-based retail
marketing programs.
The pharmacy, OTC medications and food and beverages with disease
management attributes stand to benefit from retail health clinic growth.
The number of in-store health clinics is expected to double by year-end.
As the majority of ailments treated within these clinics are minor, OTC
remedies are poised to grow among retailers housing the clinics, as will
pharmacy transactions for Rx treatments for these ailments. Health
screenings for chronic conditions such as diabetes and high cholesterol
also offer opportunity for targeted promotions of food and beverages
with related benefits. Manufacturers should seek brand promotion
opportunities with retail partners who have a strong clinic presence.
Food and beverage brands with high-demand senior health benefits
should tap into Medicare Part D marketing. Aggressive Medicare Part
D marketing has delivered share gains in prescriptions and healthcare
products for supercenters and drug stores within the growing senior
market. There is sizable upside potential for food and beverages
targeting seniors with high-demand health benefits, such as reduced fat
and reduced salt, as a large proportion of seniors follow specific diets
to manage their health conditions. Manufacturers should explore tie-in
opportunities with retailer Medicare Part D programs.
Discounted generic drugs programs reach the enormous lower-income
segment. Discounted generic drug programs have become an important
component of the value proposition to the 47 million uninsured,
predominantly lower-income consumers for several major retailers, who
have benefited from generic prescription share gains. Manufacturers with
brands targeting these consumers should explore possible tie-in
marketing and merchandising opportunities.
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Source: IRI's Times & Trends
Reports Information Resources, Inc. (IRI) is the world’s leading
provider of enterprise market information solutions and services to the
consumer packaged goods (CPG), retail, and healthcare industries.
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