Supply Chain Conference 2015 Program
(Subject to Change)
Sunday, February 15
12:00 pm Golf Tournament
Join us on Arizona Grand's Golf Course, known for breathtaking mountain and desert views on a challenging par 71 layout. Starting at 12 pm with a forward shotgun, the club rental is $45 which includes practice balls, green fees, golf carts and scorecards. Sign up to participate using the online conference registration form. Visit the Arizona Grand golf website for more course information or contact Jonathan Downey for tournament inquiries.
Sponsored by: Americold and Capstone Logistics
6:00 pm – 7:00 pm
Monday, February 16
7:00 am – 8:00 am Breakfast 8:00 am – 9:00 am General Session:
The Digital Future: A Game Plan for Trading Partners in the Consumer Products Industry
There is no doubt that the digital era is here. We have seen the proliferation of e-commerce and digital expansion dramatically change the landscape of consumer buying habits in music, video, travel and even apparel. It is anticipated that digital’s one percent penetration of the U.S. CPG market will expand to five percent by 2018 and 10 percent soon thereafter. This offers both great risk and great opportunity for manufacturers and retailers alike and early movers have an opportunity to establish positions that will be difficult to dislodge. In this presentation, the results of a study produced by GMA and the Boston Consulting Group, IRI and Google will be shared, including: key trends that will reshape the grocery industry over the next five years; implications of current trends for trading partners and their supply chains; and ways to make low-risk, “no regret” moves in the near term that can bring important opportunities to retain and grow market share in the future.
K.K. Davey, President of Global Analytics, IRI
Bob Black, former Group President Kimberly-Clark and Annie's Inc., Senior Advisor Boston Consulting Group
Jennifer Wesley, Head of Industry, Google
9:00 am - 10:00 am General Session:
Click & Collect: Lessons from France
While the click and collect (a.k.a. drive) market in the U.S. is just beginning to take hold, in France the majority of food retailers operate drive locations and overall market penetration in 2014 is 25%. The factors that make drive so popular in France may be somewhat unique to the culture, but there are lessons that U.S. retailers and suppliers can learn from the experiences of a more mature market. In this session, we’ll review the evolution of drive in France, describe the operating models, and assess the opportunities to realize profits. The impact of click and collect on company supply chain infrastructure and the integration of online and in-store supply chain systems will also be reviewed.
Michael Ryba, Partner and Head Global Supply Chain Team, Oliver Wyman and Yaron Amar, Head of ecommerce for Grocery, Carrefour France
10:00 am – 10:30 am Refreshment Break & Networking with Exhibitors
Sponsored by: Ryan Companies
10:45 am – 11:30 am Concurrent Breakout Sessions:
Fast-Track to Developing Supply Chain Management Professionals
Driven by the important role logistics plays in the transportation of goods in a global economy, employment of logisticians is projected to grow 22 percent by 2022, producing 30,000 more logistician jobs. To stay competitive companies must be proactive in recruiting, developing, and retaining supply chain professionals. This presentation will explore the collaborative effort by The University of Texas at Tyler and the Brookshire Grocery Company (BGC) to quickly develop certification programs in Supply Chain Management and Lean Six Sigma. You’ll learn how these programs provide BGC with a pipeline for new supply chain management professionals and offer existing employees a pathway to preparation for mid-management positions being vacated by retiring Baby Boomers.
Scott Reily, Brookshire Grocery Company
Mark Miller, University of Texas--Tyler
CSCMP's 25th Annual State of Logistics Report: Making it Easier to Get Product from Point A to Point B
The Council of Supply Chain Management Professionals has tracked and measured all costs associated with moving freight through the U.S. supply chain since 1988. Learn about the latest data, trends and regulatory changes and how these could impact the economy in 2015. Hear how companies are responding and consider the implications for your business. This session will include a panel discussion of transportation issues and kick-off a conference-wide LSS mapping exercise to identify pain points in the transportation system.
Rick Blasgen, President and CEO, CSCMP
Dave Geyer – Sr. V.P. & General Manager - Schneider National Inc.
Brian Hancock, SVP Supply Chain, Family Dollar Stores, Inc.
Lisa Hull – Director Customer Supply Chain Integration - PepsiCo
Stephen Main – CPG Supply Chain Collaboration Manager – Kroger Co.
Elizabeth Radke Director, Product Supply The Procter & Gamble Company
Dominic Tuccini General Manager, National Accounts C.H. Robinson Worldwide, Inc.
Tim Near, Senior Advisor, The Boston Consulting Group, former President Strategic Sourcing Commission Anheuser-Busch InBev and PepsiCo
Improving Product Freshness
We all feel the twin pressures of the growing shopper desire for fresher product and the need to reduce waste. The FMI/GMA Product Freshness Team offers practical recommendations to help manufacturers, retailers and industry partners develop a better product freshness framework. This session will offer ideas for identifying and minimizing choke points in the shared supply chain; ways to reduce inventory by employing technology to enhance demand planning and forecasting; techniques for developing mutually satisfactory product exit strategies; and opportunities to improve product code dating and better educate shoppers!
Steve Dollase, President Supply Chain, Inmar
Rob Shifter, Manager Customer Supply Chain, Nestle
Scott Andrews, Supply Chain Manager, Wegmans Food Markets, Inc.
Greg Johnson, Senior Manager, Customer Collaboration, Kraft Foods Group
Driving Growth and Improving Costs in Collaboration for One Supply Chain at Clorox
Today’s environment is over-stored, trending to smaller orders delivered faster with consumers wanting flexibility. Every business across the supply chain wants simplicity, greater velocity, lower inventory levels with both improved profitability and on-shelf availability. Through collaborative approaches with retailers and others, such as Co-Warehousing, Value Stream Mapping, Supply Chain Advisory Services, Voice of the Customer, Agile Inventory, and the idea of "One Supply Chain", manufacturers like Clorox are exploring ways to drive value for their retailers and themselves. During this session, Clorox will share their approaches and ideas being tested in an “Act to Learn” environment to generate value.
Kevin Zweier, Chainalytics
Mark Hersh, Director, Supply Chain Strategy, Clorox
Lisa Malvea, Director, Customer Supply Chain and Operations, Clorox
Unsaleables Are Unsustainable: Developing an Appetite for Reducing Unsaleables
Always a sticky problem and source of much conflict between retailers and manufacturers, unsaleables can also be a basis for cooperation. In this session, researchers from Michigan State University will reveal the findings of new research that explores ways in which eight different companies operating within the grocery supply chain are working together (or alone) to share unsaleables data to solve problems. While not all unsaleables can be eliminated, more proactive approaches can help reduce preventable and predictable unsaleables!
Diana Twede, School of Packaging and Department of Supply Chain Management, Michigan State University
Understanding the Millennial Consumer and Strategies to Engage Them
Consumer Goods companies and Retailers often inquire about the impact of Millennials on their business. They seek to understand how to attract the Millennial market as a means of growth for their brand by understanding their expectations regarding experience, loyalty, design and strategy. “How do we talk to Millennials?” is top of mind for large consumer brands and their CEOs. Oracle and Interbrand will share findings and insights from their recently conducted research on how to target Millennials. They will share their thought leadership on how to sub-segment Millennials in order to best understand how they are relevant to a brand.
Dirk Defenbaugh, Managing Director, Interbrand Design Forum
Tony Latona, Industry Principal Retail & CG, Oracle
11:45 am – 1:00 pm Luncheon 1:15 pm – 3:20 pm Networking By Design: Discussion Groups Talent Management
Unsaleables Benchmarking Survey
3:30 pm – 4:15 pm Concurrent Breakout Sessions: What's New in Labor Law
Here is a Supply Chain Conference tradition! Get the inside scoop on the latest happenings at the National Labor Relations Board, including the Board’s focus on handbook policies, arbitration agreements, and more!
Mark Schneider, Littler Mendelson
A.R.T.ful Order Fulfillment by Meijer
Meijer’s “Automated Goods-To-Person” split case picking fulfillment operation is truly a work-of-art. The Meijer A.R.T. system stands for aisle-ready totes that are automatically stored, staged and sequence to a Goods-To-Person (GTP) work stations producing store friendly, aisle ready totes for quick replenishment of store shelves. Learn how Meijer has reduced floor space and inventory, while increasing productivity, aisle-ready product stocking and nimbleness to fulfill orders.
David Mulder, Director of Lansing Distribution, Meijer
Sean O’Farrell, Market Development Director, Dematic Corp
Equipping the Omni-Channel Supply Chain
In this session, you'll hear how one retailer is integrating Omni-channel, including curbside pick-up and home delivery, into their overall supply chain capabilities. Learn about the process, infrastructure, systems and organizational challenges they faced and how an analysis of their "trigger points" has helped support the implementation of different supply chain approaches across a variety of Omni-channel capabilities.
Rob Howard, Partner, Kurt Salmon
Chris Kelly, Senior Director, Operations and Engineering, Giant Eagle, Inc.
The Strategic Side of Reverse Logistics
Today’s companies face pressures to improve profits despite new government regulations, sustainability goals, threats to brand protection and an onslaught of online competitors. They must increasingly look to the supply chain for a complete picture of product lifecycle and, through reverse logistics, can work backwards to discover opportunities for positive changes to increase efficiency and profitability. Vast repositories of data enable visibility at points when damages occur and where profitability can be improved. Making investments to collect and analyze data can reveal root causes of damages and consumer returns to extend product life by delivering a more satisfying product to the shopper. During this session, industry experts will weigh in on the value of technology in reverse logistics and the strategies that they have employed to improve retail performance.
Pam Erb, Vice President, Supply Chain, Wegmans Food Markets, Inc.
Eric Omdahl, Lead Analyst, Business Intelligence & Analytics/Resource Recovery - Unsaleables, Target, Inc.
Gary Piwko, Director Remarketing and Returns Management, Kellogg Company
Marjorie Porzycki, Materials and Distribution Manager, Kraft Foods Group
Steve Dollase, President of Supply Chain Network, Inmar
GMA 2015 Logistics Study Results: Recent Trends in Performance and Innovative Approaches to Transportation
This interactive session will highlight results of the 2015 GMA logistics benchmarking study conducted by the Boston Consulting Group (BCG).We will discuss the issues aired in interviews with more than 50 supply-chain leaders, and share preliminary results from the recently completed benchmarking survey. Hear how more than 40 leading grocery manufacturers are performing on cost, inventory, and service levels, and get an overview of current trends and most pressing concerns in the industry.
In 2015, no concern ranks higher than transportation, especially the ongoing capacity shortage of over-the-road travel. This session will have a hands-on exploration of transportation, as well as other key concerns of the industry, and highlight best practices that you can actually use.
Industry experts will share their experiences: Tim Near, is a BCG Senior Advisor with more than 20 years of Supply Chain experience. He formerly worked as President Strategic Sourcing Consortium (SSC) of Anheuser-Busch InBev and PepsiCo and VP Procurement and Logistics North America of InBev/Lavatt.
Peter Dawe, Partner and Managing Director, The Boston Consulting Group
Tim Near, Senior Advisor, The Boston Consulting Group
Elfrun von Koeller, Principal, The Boston Consulting Group
A Refreshing New Way To Improve On-Shelf Availability
There is a new industry trend emerging in the consumer product Industry. Both consumer product manufacturers and retailers are joining forces to improve consumer shopping experience by addressing challenges surrounding on-shelf availability (OSA). Many techniques and solutions are offered in the market, this particular presentation will highlight a refreshingly new approach to improve on-shelf availability by aligning retailers and manufacturers at the “store”. This means complete transparency and timely response based on one demand signal to improve merchandising and supply chain execution from the individual store to the manufacturing floor.
Fred Baumann, Group Vice President, Flowcasting
4:30 pm – 5:30pm General Session & Golf Tournament Awards: Smart Devices Meet Smart Supply Networks- When the Digital and Physical Worlds Connect
What happens when your smart refrigerator starts ordering your food for you? Or when your shower puts your favorite shampoo on automatic replenishment based on your regular usage? We are entering a world where smart devices like phones and tablets will be part of almost everything we own from appliances to clothing. These devices are expected to take over the mundane tasks of keeping us in stock on the things we use. This is the Internet of Things. How will our supply chains keep up with the demands placed by both human-generated and machine-generated orders? Some experts believe the answer is the Physical Internet, an open logistics system founded on physical, digital, and operational interconnectivity. In this session, a panel will share the possibilities when the Internet of Things connects to the Physical Internet.
Doug Stephens, Founder, Retail Prophet
Benoit Montreuil, Canada Research Chair in Enterprise Engineering
Jack Uldrich, Contributor to the Wall Street Journal, Wired and Businessweek
5:45 pm – 7:00 pm
Tuesday, February 17
7:00 am – 8:00 am Breakfast 8:00 am – 9:00 am General Session: Turning Big Data into a Compelling Visual Story
In this session, we will review the evolution of big data and what strategies and tools are being developed to successfully manage this now and into the future. Particular emphasis will be placed on how visualization tools are enabling companies to harness big data. Find out how manufacturers are using these tools to extract the data they need to execute current processes and plan for the future.
Dennis Donelon, Senior Director, Customer Supply Chain Integration, PepsiCo
Todd Talkington, Tableau Software
9:00 am – 10:00 am General Session: Supply Chain as a Leadership Path: Building Diversified Teams
Attracting strong new talent in supply chain is critical to meeting the multiple challenges that will face participants at all points of the supply chain continuum. This session offers perspectives from supply chain leaders with proven track records who will share insights, challenges and successes in their own career paths and ways they’ve used their own experiences to help attract new talent. Learn the skills necessary for success in supply chain roles and how women and minorities can improve and showcase these skills. Hear how panelists are using their own leadership experiences to attract a diverse population of young professionals. Understand how diverse teams improve the performance of organizations in all aspects of logistics and other operational fields.
Jeff Holmes, Managing Director, PwC
Loray D. Mosher, PhD, Assistant Director Supply Chain Management Research Center, University of Arkansas
Erin Taylor, Vice President- ICS Finance J.B. Hunt
Tami Allensworth, Vice President Transportation J.B. Hunt
Lauri Boulger, Sr. Director, Business Process Excellence, Kraft Foods Group
10:15 am – 10:45 am
Refreshment Break & Networking with Exhibitors
Sponsored by: Inbound Technologies
11:00 am – 11:45 am Concurrent Breakout Sessions:
On-Shelf Availability: Insights to Action
On-shelf availability (OSA) is the measure of a product being available for sale to a shopper where and when he/she wants to buy it. Today our consumers experience a supply-chain-to-the-shelf failure for 1 of every 12 items on their shopping list. This represents a large economic opportunity for both retailers and manufacturers! An industry wide step-change is critical to reversing this alarming trend and improving on-shelf availability for our consumers. In this session we’ll: examine collaborative processes along our end-to-end supply chain; deliver a common definition, methodology, and approach to OSA; and recommend a call to action for industry wide adoption.
Tom Gagnon, Customer Facing Supply Chain Manager, Nestle USA
Lisa Malvea, Director of Sales - Customer Supply Chain & Operations, The Clorox Company
Steve Dollase, President, Supply Chain Network, Inmar
Securing Supply in Fresh: Impact of Climate Change, Water and Land Availability
As consumers switch to healthier food options, there has been an increased demand on the growers and suppliers of fresh produce and other fresh foods. At the same time, the source of supply is under severe constraints and volatility. Limited availability of arable land, water rights and the impact of changing climate conditions are severely influencing the supply sources for many grocers and food manufacturers. Recent droughts in California and reduced beef herds in Texas are examples of how the future supply system will be impacted. How are leading grocers securing their source of supply? What approaches are being used to reduce risk? This presentation will outline the issues being faced by the industry and how innovative operators are changing the way they source fresh foods.
David Donnan, Partner and Global Lead of Food & Beverage, A.T. Kearney
Matt Beeson, Founder, Beeson & Associates, Inc.
Supply Chain Visibility: The Key to Continuous Improvement
In this session we will look at three initiatives at Bumble Bee that were designed to provide visibility to different areas of a lengthy supply chain:
1. A focus on raw materials and the routing of data and information to SAP
2.An emphasis on managing ocean freight; and
3. A project extending visibility of finished goods at the customer's warehouse and on-shelf. Through our experience, participants will be able to identify the importance of supply chain visibility and gain ideas to apply to their own supply chains with potential positive results.
Ruby Popp, Bumble Bee Seafoods
Jill Donoghue, Bumble Bee Seafoods
Andrew Lam, Bumble Bee Seafoods
Impact of Big Data on Supply Chain
In the ongoing search for ways to identify opportunities to improve operational performance, firms in retail supply chains are incorporating Big Data analytics to help manage demand and make inventory-related decisions. But, how can we know if we are selecting the right data sources and using them most effectively? This session presents the results of a study by researchers from Marquette University, University of Arkansas and Miami University that offers several guideposts for finding your way through the possibilities of Big Data. Learn how to use a taxonomy of data sources containing Big Data to rapidly identify viable data sources. Explore where Big Data analytics are currently being used successfully. Identify what companies need to do differently to best capture the benefits of Big Data!
Chris Adderton, Vice President, CSCMP
Visualization is Enabling Trading Partners to Harness Big Data
During this breakout, you will be challenged to change your expectations regarding your organization’s ability to visualize your “big data” using today’s new data visualization tools. Session panelists will offer practical observations on how their small team of data analysts is helping PepsiCo’s Warehouse delivered supply chain visualize large and small data sets in an effort to increase their understanding and knowledge of their businesses.
Jeff Brazell, Manager, PepsiCo Customer Supply Chain Integration
Angela Hamilton, Associate Manager, PepsiCo Customer Supply Chain Visual Analytics
Carlos Ardila, Team Lead, PepsiCo Customer Supply Chain Visual Analytics
How To Keep Regulated Waste From Becoming Toxic To Your Bottom Line
As the grocery business evolves to provide “one stop shopping” for a variety of non-food products, the proper management of discarded chemical products and regulated special wastes can have regulatory and public relations impacts to your organization. This session will identify the categories of regulated wastes common to the grocery business, regulatory requirements on your operations, industry best practices, and describe how your organization can manage them in a cost-effective, compliant manner.
Bob Hartmann, Senior Manager Business Development, Waste Management, Sustainability Services
12:00 pm – 1:15 pm Luncheon & Networking with Exhibitors 1:30 pm – 2:15 pm Networking By Design: Discussion Groups Talent Management
2:30 pm – 3:15 pm Concurrent Breakout Sessions:
Improving Service Level Efficiencies: The Value of Collaborative Relations
In this hyper-competitive retail world where every penny of margin is contested, you may be tempted to view your business partners as the enemy; competitors in a zero-sum struggle to survive. Another view is to focus instead on forging stronger partnerships to help you and your business partners thrive and remain competitive. Achieving service level efficiencies through trust, transparency, open communication channels and proactive solutions are essential to successful collaboration. What would you do with these efficiencies if you were able to evolve your current relationships to a more proactive and strategic partnership? In this session, attendees will learn about the benefits of successful collaboration:
1. Why collaboration is hard?
2. Why selecting the right partner/topic is critical?
3. Why trust is Important?
4. Why collaborate for the long term?
Tom Smith, Daymon Worldwide, Chief Supplier and Category Solutions Officer, North America Private Brand
Harry Overly, Chief Customer Officer, BayValley Foods
Rob Mould, Group VP, BI-LO / Winn Dixie
Mark McNeil, President, Clement Pappas
Pamela Erb, Vice President, Supply Chain, Wegmans Food Markets, Inc.
Preparing Your Supply Chain for Multi-Channel Retailing
Drawing on the experience of the European grocery sector, IGD will share new research which considers the impact of multi-channel retailing on the supply chain. This session will look at what other businesses have done as a result, what we think will happen next as volumes switch out of existing supply chains, and what companies should do to prepare for a multi-channel environment.
Stewart Samuel, Program Director, IGD Services Canada
FSMA Implications for the Supply Chain
The Food Safety Modernization Act brings changes to our food safety laws and regulations that we have not seen in over 70 years. FMI’s Hilary Thesmar will make sense of the regulations and break it down into simple language and tell you what you need to do to comply with FSMA based on your business type. Are you a manufacturer, retailer, wholesaler, logistics or transportation company? In this session, we will explain FSMA in plain English and have an interactive discussion to take the mystery out of the recent developments.
Hilary Thesmar, Ph.D., R.D., Vice President of Food Safety Programs, Food Marketing Institute
From Data to Action: How Target is Seeing Traction with Unsaleables
Three years ago, Target had a large and growing Unsaleables opportunity. Through partnerships with Inmar and strategic vendors Target has conducted a series of internal audits of its sales floor and supply chain processes to identify specific opportunities and take action to resolve. In this session, representatives from Target, Inmar and Vendors will discuss how they leveraged data and cross company relationships to identify collaborative solutions that are beginning to realize positive results.
Rob Small, Supply Chain Practice Expert, Inmar
Eric Omdahl, Lead Analyst, Business Intelligence & Analytics/Resource Recovery – Unsaleables, Target
Karla Kilian, Senior Group Manager, Resource Recovery, Target
Ron Fingers, Senior Manager, Customer Supply Chain, Del Monte Foods
Bob Czajkowski Director, Customer Supply Chain, ConAgra Foods
Lynn Bartlett, Supply Chain Development Manager, Kimberly-Clark Corporation
How and Why Collaborative Business Processes are Replacing Data Sharing and the Technologies that Make it Possible
Retailers have shared data for many years, yet still struggle with key operational facets such as out-of-stocks, forecasting, excess inventory, and assortment. As a result, Collaborative Data Sharing – where retailers and suppliers work together to problem solve, make the best use of the information being shared. It also reveals how to make this information actionable while replacing traditional data sharing as the new supply chain imperative. This session will explore the ins-and-outs of Collaborative Data Sharing, with Family Dollar as a case study. We’ll review the technologies driving its adoption and best practices for implementation, including real-time alerting, scorecards and reporting, hyper-local digital advertising, etc. Find out how to better respond to market pressures, drive new efficiencies, and ensures products are on the store shelf, in every store -- every day.
Jennifer Beasley, General Manager, Retail Programs, Retail Solutions, Inc.
Jay Becker, Director of Supplier Development, Family Dollar Stores, Inc.
Returnable/Reusable Platforms: Best Practices in Product Handling
Returnable assets are a dynamic and critical component of an effective and efficient supply chain. In this session we will explore how you can optimize your supply chain thru end to end value stream utilization designed to enhance merchandising capabilities, improve utilization efficiencies and reduce costs. This session will examine the benefits of industry standardization which will enhance labor savings, asset utilization and the benefits of company sustainability initiatives. We will examine next generation merchandising platforms which can add value to the retail shopping experience.
Holly Maher, National Director Retail, Rehrig Pacific Company
Vishal Patell, Vice President, Retail Supply Chain Solutions, CHEP
3:30 pm – 4:00 pm Refreshment Break & Networking with Exhibitors
Sponsored by: Rodgers-Premier Unloading & Warehousing Services
4:15 pm – 5:15 pm
Closing General Session:
Sponsored by FHI, Freight Handlers Inc.
Steering Your Ship Through Rough Waters:
Lessons on Leadership from Captain Phillips
Navigating the routine transportation of cargo in 2009 as Captain of the Maersk Alabama, his ship was hijacked by Somali pirates and he was taken hostage for five days! As an amazing leader with a highly intriguing story Captain Richard Phillips will share what it means to be a "floating CEO" in charge of the day-to-day operations of a multi-million dollar ship and crew. He will explore lessons from those dramatic events that can help you and your organization survive and thrive, even in these times when hope and support seem to be in very short supply. He’ll also discuss the vital importance of leadership and teamwork, combined with a belief in the power and potential of yourself and your team, as seen through the eyes of an unassuming hero who conquered an extraordinary challenge. This "Hero of the High Seas" has a powerful and timely message that will dramatically energize and inspire you, much like the Tom Hanks, Oscar nominated movie!
6:00 pm – 10:00 pm Closing Celebration