Unsaleables Management Conference 2011


To download speaker biographies, please click here.

To download available presentations, please click on the session title in blue.

Tuesday, July 19


8:00 am – 3:00 pm


Trading Partner Collaboration Meetings


Maximize your conference ROI - take part in the Trading Partner Collaboration Meetings on July 19. The following retailers will be on site to meet with suppliers. Manufacturers, place your meeting request today by contacting Jessica Martin at jmartin@gmaonline.org.

  • Amelia's Grocery Outlet
  • Big Lots
  • Harris Teeter, Inc.
  • The Kroger Company
  • Nash - Finch Company
  • Petco Animal Supplies Stores
  • Rite Aid Corporation
  • Safeway, Inc.
  • Target Corporation
  • Wakefern Food Corporation
  • Winn Dixie Stores, Inc

3:00 – 5:00 pm


Unsaleables 101


Unsaleables 101 has long been a staple of the conference program, designed to give those new to the field a foundational understanding of reverse logistics and the importance of data, analysis and "doing your homework."

Danielle Kowalkowski, Associate Director, Sales Operations, Heinz North America

Ted Lechner, Reverse Logistics Manager H-E-B

Rob Shifter, Unsaleables Manager, Nestle, USA, Inc.

Gary Spinazze, Vice President, Vendor Relations, Nash-Finch Company


3:00 – 5:00 pm


Advanced Unsaleables


Designed for the needs of Unsaleables Veterans, this session includes building credibility and influence across functional disciplines, collaboration strategies, and effective deployment of the unsaleables tools and management tactics.

David Aukstikalnis, Manager, Customer Logistics, Welch Foods, Inc.

Gary Regina,  Supply Chain Manager, Winn-Dixie Stores, Inc.

Joseph Scaccia, Director, Operations and Strategy, Kraft Foods Global, Inc.

George Thrower,  Manager of Unsaleables, Harris Teeter, Inc.

5:00 – 7:30 pm


Welcome Reception



Wednesday, July 20


7:00 – 8:00 am


Networking Breakfast


8:00 – 8:15 am


Opening Remarks

Join the 2011 Chairmen of the Joint Industry Unsaleables Leadership Team, Gary Regina,  Supply Chain Manager, Winn-Dixie Stores, Inc. Eugene Schachte Senior Manager, Reverse Logistics Heinz North America, as they set the stage for conference direction.


8:15 – 9:15 am


Reverse Supply Chain Improvement Project


Over 58 companies from the CPG manufacturing, retail and wholesale segments recently participated in a Reverse Supply Chain Improvement Project that included surveys and personal interviews on perspective; practices; data and policy pertaining to reverse supply chain. This session will include an update from the Discontinued Work Groups for both retailer and manufacturer discontinued.

Dan Raftery, President, Raftery Resource Network Inc.

Click here to download the Reverse Supply Chain Improvement Project report.


9:15 - 10:15 am


Winning the Battle on Expired Products


The continued growth of expired products has led to more stringent requirements of remaining shelf life at the time of delivery. The concept of ship life / shelf life is certainly not new to our industry, so why is it so difficult to arrive at a conclusive solution? Learn why and how to turn the battle in your favor through success stories from “Ensuring Adequate Remaining Shelf Life to Maximize Sell Through and Avoid Product Expiry,” an industry white paper.

Gene Bodenheimer, Vice President, Product Damage Research, GENCO Distribution Systems

Oscar Fussenegger, Corporate Reclamation Manager, The Kroger Co.

Don LaChance, Senior Director, Inbound Quality Logistics and Reclamation, C&S Wholesale Grocers, Inc.

Gary M. Piwko, Director, Remarketing and returns management, Kellogg Company

Jace Swartzendruber, Unsaleables Manager, Supply Chain Operation , ConAgra Foods

George Thrower, Manager ,Unsaleables, Harris Teeter Inc.


10:15 – 10:45 am


Networking Break


10:45 – 11:45 am


Concurrent Breakout Sessions


Over, Short and Damaged Data to Manage Unsaleables

Better understand how a structured OS&D program can drive value though process controls and data analysis.  Learn how Heinz is using the data collected by CH Robinson OS&D program to make changes within there supply chain to be more efficient in the future.

Stacie Perez, Senior Reverse Logistics Analyst,  H. J. Heinz

Doug Ford, Reverse Logistics Senior Sales, C.H. Robinson


Closeout Sales & Donations

Participants in this session will learn about the secondary market industry and hunger relief agencies and how they partner with the industry. Specifically, participants will learn more about how both close-out sales and product donations can deliver benefits to manufacturers in the areas of expense reduction, sustainability and stakeholder satisfaction.

Rod Lanier, Director of Procurement, Convoy of Hope

Jim Spaight, Sales Operations Manager, Land O’ Lakes, Inc.

Jeff Thune, Vice President Business Development, 2ndMarket Solutions, Inc.

Kurt Welz, Product Sourcing Manager, Feeding America


Reverse Supply Chain Improvement Project: Retailer and Manufacturer Discontinued Products

This session highlights process mapping and case study examples that are reducing the number of discontinued products that are sent to reclamation centers. Join members of the Reverse Supply Chain Improvement Project as they share recommendations that target the major issues in both manufacturer-initiated and retailer/wholesaler-initiated discontinuations. This session will include open dialogue, so come prepared to ask questions and share your own experiences.

Thomas Breiten, Supply Chain Leader, Energizer Holdings, Inc.

Carmen Chavez, Region Manager, Corporate Customer Supply Chain, The Clorox Company

Thomas Conoscenti, Executive Vice President, DRS Product Returns, LLC

Oscar Fussenegger, Corporate Reclamation Manager, The Kroger Co.

Stephan Henig, Vice President, Corporate Merchandising, Wakefern Food Corporation

Joseph Scaccia, Director, Operations and Strategy, Kraft Foods Global, Inc.


12:00 – 1:00 pm


Networking Lunch


1:15 – 2:15 pm


Concurrent Breakout Sessions


Future of Reclamation Centers

Winn-Dixie, working with Feeding America, is piloting an innovative reclamation concept to returnable product.  This interactive session will detail how the approach takes cost our of the reverse supply chain and ensures food appropriate for donation feeds the hungry.

Gary Regina, Supply Chain Manager, Winn-Dixie Stores, Inc.

Charlie Makowski, Director of Sales, Innovative Return Concepts LLC

Kurt Welz, Product Sourcing Manager, Feeding America


The Impact of Sales and Procurement on Reverse Logistics Management

Research indicates that sales and procurement have opportunities to improve joint planning for new product launches, sales promotion execution and discontinuation exit strategies to better manage and reduce unsaleables.  Join Wipro as they detail findings of their 2010 FMI / GMA Joint Industry Unsaleables Leadership Team (JIULT) project, inclusive of retailer and manufacturer surveys and interviews which identify challenges and leading practices to address them.

David Lambert,  Practice Lead, CPG, Wipro Technologies


Hazardous Material Transportation

Through the Resource Conservation and Recovery Act (RCRA), Congress directed EPA to regulate all aspects of hazardous waste. As a result, EPA developed strict federal regulations for the treatment, storage, and disposal of hazardous waste and States may implement stricter requirements as needed.  This session will detail proper disposition and transportation of hazardous  waste and provide updates on the recently passed Food Safety Modernization Act and what manufacturers and retailers need to know whether you transport yourself or utilize third-party services.

Tom Carney, Stericycle Expert SUSTAINABILITY

Gale Prince, Food Safety Expert and former Kroger Regulatory executive

Erica fransen, Environmental Compliance Manager, SUPERVALU, Inc.


2:15 – 2:45 pm


Networking Break


2:45 – 3:45 pm


Concurrent Breakout Sessions


You Enacted a Recall: Now What?

Ellen Harvath, with a legal background spanning over 20 years (with the past 10 years at Kellogg), moved from Kellogg’s Corporate Counsel office to Director of Customer Quality because she shares a passion with Kellogg:  safe food, good policies, and superlative quality processes and procedures.  Join Ellen as she overviews The Food Safety Modernization Act, discusses changes the act will bring for CPG manufacturers and retailers, and shares her experience on recall incident teaming and retailer collaboration done well. 

Amy Fanale, Director, Product Management, GS1 US

Cathy LeRoux, Associate Director, Product Risk and Crisis Management, Kellogg Company

Gary Spinazze, Vice President, Vendor Relations, Nash-Finch Company


The Art of Collaboration in Unsaleables Management 

While collaboration between trading partners is a vital component for effective unsaleables management, it is often overlooked. This session maps collaboration between internal departments and trading partners that have reduced the occurances of unsaleables in the supply chain and sparked multiple improvements.

Gene Schachte, Senior Manager, Reverse Logistics, Heinz North America


The Relationship of Packaging to Unsaleables

The cost of moving product through the system to the retail shelf and the cost of reverse logistics is much greater than most expect.  Learn how retailers make money today across the store, the cost of the shared value-chain and why packaging can play a significant role in eliminating unnecessary costs that can drain category profitability.  Learn new ways companies are leveraging packaging innovations to drive out significant costs in the system.

Michael Stuckey, Marketing Director Food Packaging, MeadWestvaco (MWV)

Paul Weitzel, Managing Partner, Willard Bishop LLC

3:45 - 4:15 pm  

Networking Break


4:15 – 5:15 pm


The State of the CPG Reverse Supply Chain Industry Panel Discussion

Donald Aday, President and Chief Executive Officer, Strategic Solutions Inc.

Jeff Pepperworth, President of Reverse Logistics, Inmar

Jeff Piedmont, CEO, Strategic Global Connections LLC

Gary M. Piwko, Director, Remarketing and Returns Management (moderator)

George Thrower, Manager of Unsaleables, Harris Teeter Inc. (moderator)

Cynthia Wesley, President, Wesley Associates Business Consultants, Inc.


5:30 – 7:30 pm




Thursday, July 21


7:00 – 8:00 am


Networking Breakfast


8:00 – 8:30 am


Reverse Logistics Collaboration Awards Presentation

Reverse Logistics Collaboration Awards recognize successful collaborative initiatives among trading partners surrounding model unsaleables practices.  The winning teams will share the key takeaways from their initiatives.


8:30 – 9:30 am


How Reverse Supply Chain Can Provide Solutions: Food Waste

Americans produce approximately 34 million tons of food waste annually, comprising about 14% of the total municipal solid waste stream in the U.S.  As a result of the environmental effects of this material in landfills, food waste has become one of the U.S. EPA’s top waste issues.

Karen Hanner, Director of Manufacturer Partnerships, Feeding America

Jean Schwab, US EPA National Food Recovery Initiative, Office of Resource Conservation and Recovery, US Environmental Protection Agency (EPA). 



9:30 – 10:00 am


Networking Break


10:00 – 11:00

  Reverse Supply Chain Improvement Project Damaged and Expired Products Work Groups Update: Addressing the "Hot Buttons"

This session will unveil a recently developed scorecard that manufacturers and retailers can use to increase days of shelf life remaining at four receiving points in the supply chain: manufacturer distribution center (DC); retailer/wholesaler DC; the store; and the consumer pantry.  You will also hear how several companies are finding and fixing causes of damage and what you can take away from the conference that will help you do the same.

Don Aday, Principal, Strategic Solutions, Inc.

Sue Bentel, Finance Mgr/Business Analyst , Nestle Purina PetCare, Co.

Bert Kibbler, Associate Director, Sales Operations, Growth Channel Kraft Foods Global, Inc

Ted Lechner, Reverse Logistics Manager, H-E-B Grocery Company

Robert Rippley, Executive Vice President, Logistics, Associated Wholesalers, Inc.

Jim Schumacher, Senior Manager, Supply Chain Continuous Improvement, Pfizer Consumer Healthcare


11:00 am – 11:30 am


Closing Remarks and Adjournment